Frequently Asked Questions

How do I prepare my files for print?

For best results please follow our guidelines.

File Format:
We accept the following file formats TIF, TIFF, JPG, EPS, PNG, AI, PSD, and PDF.

File Size:
The maximum file size acceptable for upload is 30MB (megabytes) per file.

All file formats must have a minimum of 350 dpi (dot per inch) resolution.

The images designed for the web are done at a low screen resolution of 72 dpi. Print images need to be created at 350 dpi or there will be a substantial drop in the image quality.

Color Mode:
All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode.

All black & white artworks and/or images must be provided in grayscale color mode.

Heavy black ink might cause smearing.

Please build your press-ready digital files by adding 0 .1" dimension for business cards, postcards, and rackcards. Add 0.125" for all other products.

We require ALL files to be built to the full bleed dimension specified for each trim size.

We automatically trim 0.05" or 0.0625" off each edge, which will result in the desired trim size

Simply add 0.1" or 0.125" to the overall dimension of your digital layout. Example: a 5" x 7" would have a bleed size of 5.1" x 7.1" and a 8.5"x11" flyer would have a bleed size of 8.625"x11.125".

What's a bleed?
It is the portion of the card that will be trimmed off when cut to the final size.

Why bleed?
The purpose of a bleed is to continue a color, image or design to the edge of the card.

Crop Marks:
Please build your press-ready digital files by adding crop marks. Crop mark lines indicate where the paper should be cut to produce the correct size.

a. Fonts must be embedded in PDF files.
b. Fonts must be outlined or converted to paths or curves in EPS files.
c. Some fonts have copyright restrictions and will not embed in PDF Files.
d. Quark Express: Fonts and images must be included with all files submitted. (Mac only)

Safe Zone:
All critical elements (text, images, logos, etc.) must be kept at least 0.125" inside the edge. Anything left close to edge may be cut off during trimming.

Please allow 1/16" cutting space around your card. No borders are recommended, as shifting in the cutting process may make borders appear uneven.

ProductFinal Print Size (350 dpi)Size with Bleed (350 dpi)
Business CardsInch: 2"x3.5"
Pixels: 700x1225
Inch: 2.1"x3.6"
PostcardsInch: 4"x6"
Pixels: 1400x2100

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